FAQ

Yes. Supply, installation, commissioning and operator handover are quoted together so a single team is accountable for the result.

Own-brand products carry a two year warranty. Principal brands carry the manufacturer warranty, which we administer locally on your behalf.

Fast-moving parts for the equipment we supply are held in our Dhaka warehouse. Less common items are ordered against a confirmed lead time.

Customers under a service contract receive a response within 24 hours. Other requests are scheduled according to engineer availability.

Yes. Send us your load profile or process requirement and our engineers will propose a specification before you commit to a purchase.

We supply nationwide and coordinate delivery, installation and follow-up service through our regional service points.